Despite U.S. President Donald Trump’s assurances that he will not touch Social Security (or Medicare or Medicaid for that matter), his war against Social Security marches on step by step.
Politico reported last week that “Treasury Secretary Scott Bessent on Wednesday framed the president’s new ‘Trump accounts’ as a transformative tool for long-term wealth building and a ‘backdoor for privatizing Social Security.’”
Not surprisingly, Bessent walked back his comments and Trump defenders put out statements pointing to Trump’s promises to defend Social Security.
While many are quite understandably focused on the macro level, the Trump administration is making it harder for Social Security beneficiaries to access their benefits. Last week, the Social Security Administration (SSA) announced that beneficiaries will not be able to perform simple tasks on the phone, such as change their address or check the status of their benefits. Instead, people are forced to go online to verify their identity or visit an already-overburdened Social Security field office.
All of this might seem familiar to you. Earlier this year, SSA announced similar rules only to have to back off after an uproar from Congress and advocacy groups. Guessing that this fleeting retreat offered them an opportunity, SSA put forth these similar rules in midsummer hoping that people were not paying attention.
Kathleen Romig and Devin O’Conner of the Center on Budget and Policy Priorities offer some great perspective on this issue:
The Social Security Administration (SSA) is overwhelming its local offices by forcing millions more people to seek in-person service while cutting thousands of staff who provide that help. These offices, which primarily serve seniors, people with disabilities, and bereaved families, helped nearly 32 million visitors last year. But under a new policy set to take effect in August, beneficiaries will be forced to take millions of unnecessary trips to field offices, where they will face longer waits for appointments and slower processing times.
The Trump administration made no attempt to consult with members of Congress or advocacy groups. Instead, they simply put the notice in a technical note on the Office of Management and Budget website.
These proposed changes will hurt older and more vulnerable beneficiaries the hardest as they will be less likely to travel to a Social Security field office or have the internet skills and access to be able to verify their identity online. One wonders why SSA failed to send an email out to beneficiaries with these important changes, especially since the administration used email recently to tout the misleading “benefits” of the “Big Beautiful Bill.”
Like all the other changes that SSA has proposed, the rationale to limit beneficiaries’ ability to access their earned benefits is fraud. As I am sure you remember, earlier this year, the then-Department of Government Efficiency (DOGE) head Elon Musk proclaimed that there was widespread fraud in the Social Security System. Elaine Kamarck of the nonpartisan Brookings Institute points out that “claims of widespread fraud in Social Security were misleading, with fraud representing just 0.00625% of the annual budget, far less than what private companies like Mastercard or Visa would accept.”
Fortunately, there have been several Democrats who have spoken out in defense of Social Security.
Among them is Sen. Elizabeth Warren, a Democrat from Massachusetts, who has asked Social Security Commissioner Frank Bisignano “to provide data by August 11, including on the total number of calls received; details about the calls taken by an artificial intelligence tool — including the percentage of calls dropped, transferred, or ended without resolving the issue; the same details about the calls taken by a human customer service representative.”
We are only helpless if we accept Trump’s promises that he will not touch Social Security. Now is the time to turn anger into action. Speak up for Social Security. Everyone can do something. The Social Security benefits you save may be your own.
- Martin Burns was on the campaign trail for Harris-Walz in Pennsylvanian and North Carolina. He has worked as a congressional aide, journalist, and lobbyist and is a member of the National Press Club in Washington, D.C. and a member of the National Writers Union.
- Mary Liz Burns is financial education consultant and content creator focusing on personal finance topics including retirement decisions, maximizing Social Security, and managing debt. She is a certified financial behavior specialist® with an MBA specializing in financial psychology, and is based in Washington, D.C.